Who we are
Our team is helping change the world for small business by offering cost-effective cloud communications and collaboration solutions. We also provide consulting services for large enterprises. Our consultants have worked on several telephony mandates for Bell, Telus, National Bank of Canada, Hydro Quebec, TD Canada Trust and many others. We share with our clients what we have learned by working for over 14 years on mandates of various sizes and complexity.
We’ve created the ideal collaboration workplace, where business can be done more efficiently and effectively. The right collaboration tools will break down barriers, making it easy for teams to collaborate and do their best work. In today’s mobile world, this means giving our clients the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime.
We offer all our new client a free no risk 1-month trial. Make calls, even long distance, and pay absolutely no service charges. If you are not completely thrilled with the results and our service, no matter the reason, and even for no reason at all, well, we stop everything and you will have benefited from a month of free calls. To try us is to adopt us.
What we do for our clients
Expedia Cruise Ship call center in Laval uses Simplycom business telephony. Agents in the call center share the same telephone set, so it was necessary to implement a solution that would allow agents to work easily from any desk. Simplycom allows agents to always keep the same extension,the same phone number regardless of the phone used.
Marie-Claire boutique call center uses Simplycom. With more than 75 stores across eastern Canada, Marie-Claire is a staple of Quebec fashion. When they set out to open their new call center, the main requirements were simplicity and having the flexibility to deploy teleworkers fast. We offered them a reliable solution to meet their technological needs at a competitive cost.
Teamsters Montreal uses Simplycom. Teamsters is a Canadian union representing more than 125,000 members. It was necessary to have a reliable and technologically efficient solution allowing advanced telework options. Simplycom cloud telephone system has enabled Teamsters to make significant savings by centralizing all their telephone needs under a single platform.
Francis Desjardins – Founder: “My organization had the great pleasure of using Simplycom’s services. They have great knowledge of current technology. Their speed in understanding our financial requirements allowed us to proceed quickly, to make choices with full knowledge of all possibilities available to us. We appreciated their availability and the close monitoring. We will not hesitate to reuse their services.”